Attitude Equals Profits: Take Your Vacation Days to Improve Your Attitude and Improve Company Income
Attitude equals profits: satisfied workers drive company results according to the Forum for People Performance Management and Measurement who found a direct link between employee satisfaction and a company’s fiscal performance. I say, “Duh! – what have we been saying from anecdotal evidence and other research all these years!” It’s time to take your vacation days to improve your attitude. If you won’t take time off for yourself, then do it for your colleagues or for the bottom line of your organization.
At any rate, key findings of the study included:
1. High employee satisfaction is often the result of strong internal communications efforts throughout the organization.
2. Another satisfaction driver: internal competition among work teams to implement organizational goals.
3. Satisfaction leads to a status called “employee engagement.” Organizations with engaged employees have customers who use their products more.
4. Employee attitudes affect those of customers.
5. It is less expensive to foster employee satisfaction than it is to acquire new customers.
6. Organizational culture is the single greatest driver of employee satisfaction levels.
Here are some additional reasons to take your hard-earned and well-deserved vacation days:
- According to a recent survey of 1400 US workers, by www.Careerbuilder.com, more than one-third of workers will be taking work with them on vacation by either carting along their laptop, checking emails, or being in voice mail contact. 16% said their supervisors expected them to check in during their holiday and 19% said they would check in voluntarily. Of these workers, 61% said they would check their voice mail and email daily.
- In the same survey, 40% said a vacation of 3-5 days is enough to feel refreshed, 17% said they would take a shorter vacation or no time off this year, while 44% plan to take more than 5 days.
- Not surprisingly, half of the workers said they feel stressed at the office and 22% of these workers indicate some stress while taking time off because they have to check in. They also indicated that vacations were the #1 event they have postponed in order to progress in their careers.
Time to take a hard look at the hard questions and maybe experience some of the hard facts that workers are not all that happy. Better to know now and do something about it than to wait until they jump ship to find out in their exit interview how you screwed up. You are doing exit interviews, aren’t you?
Answer these questions provided by the Forum for People Performance Management and Measurement to see how your organization measures up.
- Are employees empowered to service customers at the highest possible level?
- Does the company recognize the role of employees in retaining customers?
- Is the performance of employees regularly measured?
- Are internal communications truly aligned with external marketing initiatives?
- Does the company’s overall corporate objective include human resource and motivation issues?
- Is the company committed to employee development and training?
- Are employees encouraged to provide feedback and given the tools to do so?
- Is employee feedback incorporated into planning and operations?
- Can the company demonstrate a link between people performance management and sales and profit?
In an annual survey conducted by the Society of Human Resource Management, here are the results concerning work-life programs in corporate America today:
- 57% of companies now offer flextime to their employees
- 56% have wellness programs
- 36% allow telecommuting
- 20% have on-site fitness centers
- 19% offer stress-reduction tips to workers
- 13% offer massage therapy
When employees feel included when they feel a sense of belonging to an organization, when their personal values and goals are in alignment with the organizational values. In order to gain a maximum sense of involvement and engagement in an organization, here are some elements that need to be present to foster dedication, retention, and productivity:
- Intrinsic personal interest and worthwhile work
- Challenge and stimulation
- Personal involvement
- Positive environment
24% of 1000 workers surveyed said they were chronically angry at work. The most common reason cited was a sense that their employers “violated basic promises” and didn’t fulfill “the expected psychological contract with their workers”. The anger problem remains mostly underground and workers simply lose interest in work and become lethargic and uncooperative. What is going on in your office to undermine expectations?
Ask burned-out employees (or less than enthusiastic family members) “What do you really want from your job/school/your life/this family?”. Write down 25 quick answers to help jostle them into thinking about their interests and desires so they can look for a way to pursue them through work/school/family life.
So how does your organization measure up? Are you incorporating these types of things into your environment? If you have other ideas that are working for you, let me know at Gaia@GaiaHart.com.